Welcome to GiftsandGears.com! We strive to ensure that your shopping experience is seamless and satisfactory. Below is our detailed Shipping & Delivery Policy.
Shipping Policy
Delivery Locations:
- We deliver exclusively within India.
- Deliveries are made to all major cities, towns, and villages across the country.
Shipping Charges:
- Shipping charges, if applicable, will be clearly mentioned at checkout.
- Free shipping may be offered on select products or during promotional periods.
Order Processing Time:
- Orders are processed within 1-3 business days of receiving payment.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time:
- Delivery timelines may vary based on your location. Typically, orders are delivered within 3-10 business days.
- Remote or rural areas may require additional time for delivery.
Delivery Partners:
- We collaborate with trusted courier services to ensure timely and safe delivery of your orders.
Order Tracking:
- Once your order is shipped, you will receive a tracking ID via email or SMS to monitor the status of your delivery.
Delivery Terms
Delivery Attempts:
- If the recipient is unavailable at the delivery address, our courier partner will make up to two additional attempts.
- After unsuccessful attempts, the package will be returned to us.
Address Accuracy:
- Please ensure that the shipping address is accurate and complete.
- GiftsandGears.com will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.
Damaged or Missing Items:
- In case of damaged or missing items, please contact our customer support within 24 hours of delivery.
No Return Policy
At GiftsandGears.com, we do not accept returns for any products. All sales are final.
Defective or Damaged Items:
- If your order arrives in a defective or damaged condition, please notify us within 24 hours of receipt.
- We will assess the issue and provide a resolution, which may include a replacement or store credit.
Order Cancellation:
- Cancellations are only allowed before the order is shipped. Once shipped, the order cannot be canceled.
Customer Support
For any questions or concerns about shipping, delivery, or your order status, please contact us at:
- Email: support@giftsandgears.com
- Phone: +91-XXXXXXXXXX
- Hours: Monday to Friday, 10:00 AM to 6:00 PM
Thank you for choosing GiftsandGears.com! We look forward to delivering happiness to your doorstep.
